Privacy Policy

Last updated:

Introduction

Sharvexxghphar ("we", "our", "us") operates the website sharvexxghphar.ddd. This privacy policy explains how we collect, use, and protect your personal information when you browse our handcrafted soy candle products, make enquiries, or interact with our website.

Information We Collect

When you use our website to browse our soy jar candles, explore candle making ideas, or contact us about our products, we may collect the following information:

• Name and email address provided through our contact form when enquiring about candle products
• Message content related to product questions, custom candle orders, or general enquiries
• Technical data such as browser type, device information, and IP address collected automatically when you visit our candle product pages
• Cookie preferences and browsing patterns on sharvexxghphar.world

How We Use Your Information

We use your information exclusively in connection with our candle products and services:

• To respond to enquiries about our Vanilla Blossom, Eucalyptus and Cedar, or Wild Fig and Cassis soy candles
• To process custom candle orders and product-related requests
• To improve the browsing experience on our candle product pages and interior styling guides
• To send product updates only if you have provided explicit consent

Data Protection and Storage

We collect personal information directly from you (for example, via our contact form) and automatically when you browse our website (for example, through cookies and server logs). We hold your information securely on servers and systems within Australia, and we retain it only for as long as necessary for the purposes described in this policy, or as required by law. We take appropriate security measures to protect your personal data from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your information is never sold or shared with third parties for marketing purposes unrelated to our candle products. We implement practices, procedures, and systems to ensure compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Disclosure to Overseas Recipients

Our website uses third-party services such as Google Fonts and Google Maps, which may collect or receive technical data (including IP addresses) and transmit it to servers located outside Australia, including in the United States. We do not otherwise disclose your personal information to overseas recipients. Where such disclosure occurs, we take reasonable steps to ensure overseas recipients protect your information in a manner consistent with the Australian Privacy Principles.

Cookies

Our website uses cookies to enhance your browsing experience when exploring our candle collections and styling ideas. For full details, please refer to our cookies policy.

Your Rights

In accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal data we hold about you in relation to candle product enquiries
• Request correction of inaccurate, incomplete, or out-of-date information
• Request deletion of your data from our candle order and enquiry records (where we are not required to retain it by law)
• Withdraw consent for data processing at any time

We will respond to access and correction requests within a reasonable period. We do not charge for making a request or for correcting information.

Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us in the first instance. We will acknowledge your complaint and respond within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au/privacy/privacy-complaints or by calling 1300 363 992.

Contact Us

If you have questions about this privacy policy or how we handle your data in relation to our candle products, please contact us at partnership@sharvexxghphar.world or call +61 2 9653 3600.

Sharvexxghphar
A3/26 Powers Rd, Seven Hills NSW 2147, Australia